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The Idea:

Chris Ellis and Adam Stevenson both lost a parent to cancer at a young age. While it was happening, they saw a second fight running alongside the first: the fight to pay for care.

Years later, both were deep inside the healthcare machine. Ellis had started as a cancer researcher at MIT, built the US sales team at clinical software startup Sophia Genetics, then moved into product at Agilent. Stevenson had spent four years at insurance giant Humana, then seven at Stripe building and leading customer engineering teams.

In October 2021, they quit to help patients like their parents. They had no product in mind. So they interviewed patients, and one complaint kept coming up. It wasn't the care. It was paying for it.

Then they tried to buy health insurance for their own small team. It was their second biggest cost after salaries, it swallowed hours, and the result was still mediocre. If two healthcare insiders couldn't make it work, what chance did every other small business have?

This was the beginning of Thatch.

The Execution:

The lesson? Thatch's first product made paying medical bills slightly less painful inside a broken system. The billion-dollar business came from a 2020 rule change that let it rip that system out. Two founders who knew insurance and payments inside out saw that ICHRA was really a fintech problem, and hired for it.