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The Idea:

In late 2023, Quinten Farmer had already won once. His last company, Even, had been sold to Walmart for a reported $300 million, and he wanted to run it back with the same crew. He teamed up with Even’s former CTO Evan Goldschmidt and Ajay Mehta, a founder of consumer brands with over a million customers. Everyone around them was using generative AI to build more vertical B2B SaaS, which Farmer found deeply uninspiring. So they went the other way. Their first idea was an AI creative tool for kids, in the spirit of Neal Stephenson’s The Diamond Age. One of their own investors, Zach Klein, backed them and called it a terrible idea in the same breath. Parents, it turned out, mostly want to buy babysitting. But prototyping showed them something bigger. Models were getting fast and cheap enough that you could have a real friendship with an AI character, at a price that worked for consumers. So they built a cute alien. Then the wrong people showed up.

This was the beginning of Tolan.

The Execution:

The lesson?

Tolan was built for 12 year olds. The people who turned up were 22 year old women, and today 40% of users are parents. Farmer never argued with his Discord. He followed it, and when everyone assumed AI companions were for lonely men, refusing romance became the selling point. Build for the user who shows up, not the one in your pitch deck.